1. Introduction
Welcome to Lubbock REIA. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data and tell you about your privacy rights.
2. Data We Collect
We may collect the following types of information:
- Identity Data: First name, last name, username
- Contact Data: Email address, phone number
- Profile Data: Profile photo, bio
- Usage Data: Information about how you use our platform
- Financial Calculations: Data you enter into our calculators (only saved at your request)
- Content Data: Posts, comments, and messages you create
3. How We Use Your Data
We use your personal data to:
- Provide and maintain our Service
- Notify you about changes to our Service
- Provide customer support
- Monitor the usage of our Service
- Detect, prevent and address technical issues
- Save your calculations and estimates for future reference
- Facilitate communication between users
4. Data Storage & Security
Your data is stored securely on our servers. We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.
We use industry-standard encryption for data transmission and storage. However, no method of transmission over the Internet is 100% secure.
5. Data Sharing
We do not sell your personal data. We may share your data with:
- Service providers who assist us in operating our platform
- Law enforcement when required by law
- Other users (only for public content you post)
6. Your Rights (GDPR/CCPA)
Under data protection laws, you have rights including:
- Right to Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request restriction of processing
- Right to Data Portability: Request transfer of your data
- Right to Object: Object to processing of your personal data
To exercise any of these rights, please use the Settings page or contact us directly.
7. Cookies
We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
8. Children's Privacy
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us.
9. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
10. Data Deletion
You can delete your stored data at any time through the Settings page. This includes saved calculations, estimates, and other user-generated content. Account deletion requests can be submitted by contacting support.
11. California Privacy Rights
California residents have specific rights regarding their personal information under the California Consumer Privacy Act (CCPA). You have the right to:
- Know what personal data we collect about you
- Request deletion of your personal data
- Opt-out of the sale of personal data (we do not sell your data)
- Non-discrimination for exercising your privacy rights
12. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at lubbockreia@gmail.com.